Based on the error message you received, Intuit needs to review a specific payroll transaction to help protect your account from potential fraud. After you receive the email notification, you'll need to respond within two weeks to avoid interruption or cancellation of your payroll service.
To lift the hold, you’ll need to submit the requested documents. While your account is on hold, you won’t be able to create new payroll or contractor payments.
Let us know if you have further questions or concerns.
