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1lockie
Level 1

Activation popup

Hi I am from NZ and I was entering an invoice and a box popped up asking fro an activation code. I am running Quickbooks Pro 2010/11. I entered the activation code on the disc and it will not accept it. The program has also stopped me from emailing invoices out to customers

2 Comments 2
Catherine_B
QuickBooks Team

Activation popup

Hello there, 1lockie. 

 

There’s another method of activating the license number and product number in QuickBooks. However, we’ll need to pull up your account to generate an activation key. I'd suggest getting in touch with our Phone Support Team to help you through it. Here's how: 

 

  1. Go to the Help menu and click QuickBooks Desktop Help
  2. Click Contact us.
  3. Enter something like needs to get activation code. 
  4. Click Continue and select to either Chat or Call us. 

Once done, enter the key by following the steps below:

 

  1. Click the Help menu.
  2. Select About QuickBooks.
  3. Press Ctrl on your keyboard.
  4. Enter the Validation Code.
  5. Click Next to complete the activation.

Then, we can update QuickBooks to its latest release for an up-to-date fixes that will also help us send invoices smoothly. 

 

If there’s anything else you need, please let me know. Take care always and keep safe!

Fiat Lux - ASIA
Level 15

Activation popup

Try reinstall your QuickBooks and activate it. QuickBooks activation server may has detected another activation request from somewhere and reset your license status.

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