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AlabamaPamela
Level 3

adding to shipping method

I've added a shipping method to the drop down under "shipping method", but it only shows on my

computer.  The others in our system do not have this option.  My computer is the admin for the system.

Why is it NOT showing up in the shipping department's QB?

1 Comment 1
Ashley H
QuickBooks Team

adding to shipping method

Good evening, @AlabamaPamela. Thanks for reaching out to the Community.

 

I suggest updating the Shipping Method on all the computers if it didn't automatically update. After manually inputting the information, I recommend to Verify and Rebuild Data to your QuickBooks. No worries, I'm here to walk you through the process.

 

The reason why we need to do a Verify and Rebuild is that you're missing the Shipping Method on other computers and this can run a well-data checkup to make sure your Company File is error-free. To begin, let's Verify the Data:

  1. Choose Window, then Close All.
  2. Press File Utilities Verify Data. If you see:
    • "QuickBooks detected no problems with your data," no further action is needed.
    • A specific error message, there may already be an article for it. Try searching for it in our QuickBooks Desktop support site for specific instructions.
    • "Your data has lost integrity," indicates there is data damage in the file. Continue to the steps below to Rebuild Data to correct the problem.
  3. If you have Assisted Payroll, you'll need to reach out to an Assisted Payroll Agent before running a Rebuild.

After verifying the data, make a backup of your company file to ensure that you have a secured copy of your company file before any changes are made to it. Here's how to run a Rebuild:

  1. Press File Utilities > Rebuild Data.
    • You'll receive a warning message to backup your Company File, click OK.
  2. Select where you want to save your backup, then click OK at the bottom of the QuickBooks Desktop Backup window.
    • If a message asks if you want to replace another backup file, select NO. Enter a new name in the File name field and hit Save.
    • If the backup fails, select Cancel at the Rebuild prompt and contact Desktop Support for additional assistance.
  3. The Rebuild Data utility starts as soon as the backup is finished.
  4. Click OK when you get the message "Rebuild has completed."
  5. Repeat Step 1 to check the remaining data. If you receive any error messages, you'll need to contact Desktop Support. If no errors were found, you can restore a recent backup (Press File Restore).

Let me know if this helps. I'll be here if you need further assistance. Have a great day!

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