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llkrauss
Level 1

Advance transaction search showing 0 results when there are many results

Not sure what is going on with QB online but the search features are not working as intended. Multiple searches showing 0 results even when i know there are many results for my search. It is QB it isnt my search or how its typed.

1 Comment 1
JaneDave_I
QuickBooks Team

Advance transaction search showing 0 results when there are many results

Let’s get this sorted out immediately by connecting you with our live support team, llkrauss.
 
Since this is a public forum, our live experts have the necessary tools to securely access your account and further investigate the root cause of your concern.
 
You can contact them by following the steps below:
 
  1. Sign in to your QuickBooks Online (QBO) company using any supported browsers.
  2. Select (?) Help is in the upper right corner of your screen.
  3. Type a question or topic you need help with, then select Contact a human.

You can also refer to this article to know the availability of our live experts at your convenience: Support Hours.
 
In the meantime, you have the option to either run a report for the specific entries you want to check or visit the transaction list in QBO to review all your recently created data.

Feel free to reply to this thread if you need further assistance.
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