We haven't received reports of issues similar to the one you are encountering, toolrepairs. We may need to troubleshoot the program to fix this unusual behavior of the program. I'm here to provide the necessary actions.
To begin, please log into your QBO account using a private browsing window. This will provide a fresh session without any stored browser data affecting performance. Here are the shortcuts for opening a private window in different browsers:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + N
- Safari: Command + Shift + N
Then, create a test invoice to see if the price will automatically change. If it doesn't, clear your regular browser's cache to remove specific issues and help the program run efficiently. You can also use other devices and supported browsers to ensure everything works as expected.
Additionally, you can send statements to show customers summaries of their invoices, payments, credits, and balances.
Please return to this thread if you have other questions about your invoices in QuickBooks, toolrepairs. We're here to help you in any way we can.
