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Experienced Member

After misunderstanding walked away mid contract and left an amount on table. How do you apply a credit to the remaining invoice.

 
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QuickBooks Team

Re: After misunderstanding walked away mid contract and left an amount on table. How do you apply...

I’m sorry to hear about the contract, @kstark680.


You can close out the open invoice with the amount left by your customer. Create a credit memo in QuickBooks first to record the transaction.


Here’s how:

  1. Go to the Plus (+) icon and select Credit Memo.
  2. Choose the customer on the drop-down.
  3. Enter the Credit Memo Date.
  4. Fill out the necessary information.
  5. Click Save and close.

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Now the credit sits on the account and is waiting for you to attach it to an invoice. Follow the steps below to apply the transaction:

  1. Go to Plus (+) icon and select Receive Payment.
  2. Choose the customer from the drop-down.
  3. Enter the necessary information on the Receive Payment window.
  4. On the Outstanding Transactions section, select the invoice.
  5. Under Credits, mark the box next to the Credit Memo.
  6. Hit Save and close.

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See Enter and apply a credit memo on this article for more information: Credit memo or delayed credit.


Let me know what else I can do to help. I’m always here if you need more assistance. Have a good one!