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Join nowHello,
Today while running a P&L I noticed that all of our income was listed under a TEMPORARY category. Upon further inspection, it appears our top-level Income account has somehow been deleted. All of the sub-categories are still in place and refer to the no-longer-available Income account. My questions are:
Thanks!
Ed
Solved! Go to Solution.
Thanks for reaching out to the QuickBooks Community, @EH67.
For now, the option to retrieve deleted accounts as well as to check who made the changes is unavailable in QuickBooks Desktop. Only inactive accounts can be activated again.
I can see how this option would be helpful for you and your business. Therefore, let me take note of this as a suggestion to improve your QuickBooks experience.
In the meantime, I'd recommend recreating the account again. Here's how:
After setting up the account, you can now enter your transactions again. You can use the following resources as your reference:
Please let me know if you need clarification about this or anything else I can do for you. I'll be standing by for your response.
Thanks for reaching out to the QuickBooks Community, @EH67.
For now, the option to retrieve deleted accounts as well as to check who made the changes is unavailable in QuickBooks Desktop. Only inactive accounts can be activated again.
I can see how this option would be helpful for you and your business. Therefore, let me take note of this as a suggestion to improve your QuickBooks experience.
In the meantime, I'd recommend recreating the account again. Here's how:
After setting up the account, you can now enter your transactions again. You can use the following resources as your reference:
Please let me know if you need clarification about this or anything else I can do for you. I'll be standing by for your response.
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