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Already paid for 2019 update. Received verification code, order #, license # product # but it didn't finish installing

 
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QuickBooks Team

Re: Already paid for 2019 update. Received verification code, order #, license # product # but it...

Hello there, @septic3068


Let me be the first to welcome you to the Community. 


There are several possible reasons why you’re having issues installing QuickBooks. 

  • Slow internet connection.
  • The file size of the installation is too large. (When upgrading an existing QuickBooks file to a higher version).
  • Installation link is corrupted or broken.
  • The computer where you wish to install QuickBooks didn’t meet the minimum system requirements for QBDT 2019.

If you don’t have any of these and still get the same result, I recommend doing a clean install. This allows QuickBooks to create a new folder to replace broken installation files.


Make sure to always backup your company file before performing the following: 

  1. Download the QuickBooks_Clean_Install_Utility.exe file.
  2. Save the file to a location where you can easily find it.
  3. Open QuickBooks_Clean_Install_Utility.exe.
  4. Select I Accept on the License Agreement.
  5. Choose your QuickBooks version.
  6. Click on Continue.
  7. Hit OK on the message prompt.

Please refer to this article for more information: Clean Install QuickBooks Desktop.


That should get you back up and running in no time.


Keep me updated on how this goes. I’m always here to help if you need anything else. Have a pleasant day ahead!