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mmillcutility
Level 1

An employee from 6 months ago that we can no longer contact / find, never cashed / deposited last paycheck. Our QBO give us not option to delete/void.

 
1 Comment 1
Angelyn_T
QuickBooks Team

An employee from 6 months ago that we can no longer contact / find, never cashed / deposited last paycheck. Our QBO give us not option to delete/void.

Hi there, @mmillcutility.

 

Thank you for posting here in the Community. I'm here to help guide you to the right support who can help you with deleting/voiding paychecks successfully.

 

In QuickBooks Online (QBO), we can only delete/void paychecks from the previous quarter to present. Since the transaction was dated way back 6 months ago, I suggest contacting our Payroll Support Team to help you with deleting/voiding the paycheck.

 

Our support has the chance to pull up your account via a secured remote access and will be able to help you delete/void the paycheck. For the support's contact information and open hours, you can check it here: https://payroll.intuit.com/support/contact/?infosrc=qs&service=16&infosrc=qs.

 

For additional reference about deleting or voiding paychecks, you may check this article: Delete or void paychecks.

 

That should get you in touch with our payroll support. Let me know if you have any other concerns about voiding/deleting paychecks. I'm always here to help you!

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