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Ewa Zawada
Level 1

An unexpected error has occured in "QuickBooks Desktop Pro 2018":

Hi I have problem with QB PRO 2018

 

An unexpected error has occured in "QuickBooks Desktop Pro 2018":
-82 recovery on file \\SVR-FS1-CH\CORPORATIONS\PAYROLL\VAN 53 CO.QBW Failed!

An unexpected error has occured in "QuickBooks Desktop Pro 2018":
DB-82 Error: -816 ErrorMessage:'Specified database file already in use'

An unexpected error has occured in "QuickBooks Desktop Pro 2018":
-82 recovery on file \\SVR-FS1-CH\CORPORATIONS\PAYROLL\VAN 53 CO.QBW Failed!

An unexpected error has occured in "QuickBooks Desktop Pro 2018":
DB-82 Error: -816 ErrorMessage:'Specified database file already in use'

An unexpected error has occured in "QuickBooks Desktop Pro 2018":
V28.0D R10 (M=1470, L=692, C=249, V=0 (0))

An unexpected error has occured in "QuickBooks Desktop Pro 2018":
Element by Tag CompanyAddress5 could not be found

An unexpected error has occured in "QuickBooks":
Got unexpected error 5 in call to NetShareGetInfo for path \\SVR-FS1-CH\QBData\Biz, Inc.qbw

An unexpected error has occured in "QuickBooks Desktop Pro 2018":
County tax map is empty!

Fault bucket 50, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: QBW32.EXE
P2: 28.0.4010.2806
P3: 5c05f930
P4: 128a
P5: 2048
P6:
P7:
P8:
P9:
P10:

Attached files:
C:\Users\nataliyar\AppData\Local\Temp\WER401A.tmp.appcompat.txt
C:\Users\nataliyar\AppData\Local\Temp\WER41C0.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\nataliyar\AppData\Local\Microsoft\Windows\WER\ReportArchive\Critical_QBW32.EXE_14368a59f4b138eb301ddec4581e9434fb157162_1933449d

Analysis symbol:
Rechecking for solution: 0
Report Id: 2a34ed84-1a8d-11e9-8d49-f80f41c24538
Report Status: 0

 

Any solution?

1 Comment 1
HoneyLynn_G
QuickBooks Team

An unexpected error has occured in "QuickBooks Desktop Pro 2018":

Hi there, @Ewa Zawada.

 

Thank you for reaching out to the Community. I can help you fix the unrecoverable error you're getting in QuickBooks Desktop.

 

Unrecoverable errors are usually caused by software, data, system or computer issues. What are you doing when you get the error message? The troubleshooting steps we need to perform depends on this situation.

 

Meanwhile, we can try the general troubleshooting steps for unrecoverable error. Let's start by ending the QuickBooks application that is running in the background.

  1. Press the Ctrl + Alt and Delete keys at the same time.
  2. Choose Start Task Manager.
  3. Look for .qb.exe, .qb and QuickBooks. Then, right click on it and choose End Task

Now, let's suppress the Desktop while starting QuickBooks:

  1. Press and hold the Ctrl key.
  2. Double click on your QuickBooks program icon.
  3. Hold the Ctrl key until you have the No Company Open window.

Next, you have to open a sample company file, run reboot.bat, and troubleshoot the QuickBooks Desktop application. For the detailed instruction, please click the link above.

 

If you get the unrecoverable error while doing a specific task in QuickBooks, you can check this link for reference: Fix unrecoverable error in QuickBooks Desktop.

 

Please keep me posted if you're able to successfully surpass the error message. I'm still here if you need further assistance. I want to ensure that this is taken care of.

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