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Level 2

Automatic local backups stopped working


I had automatic backups set up, and they worked well for years. Suddenly they have stopped working. I have removed all automatic backups and re-created them all to no success. 


Instead of a .QBB file of several hundred megabytes, which is what I would expect, I get a "QBTempBackup.tmp [date and time]" file of 12KB. 


Any advice on getting backups going again? 

1 Comment 1
QuickBooks Team

Automatic local backups stopped working

Hello I-Already-Had-A-Username, Let me share the possible reasons why your automatic local backups stopped working, and how we can reinstate it.

  1. QuickBooks is set up to run for a different version of Windows. I recommend checking the compatibility of your computer with QuickBooks.
  2. Improper setup of scheduled backups in QuickBooks
  3. Outdated QuickBooks Desktop application is also one of the reasons automatic backup may stop working. Consider upgrading your QuickBooks.
  4. A QuickBooks company file damage also triggers errors on scheduled automatic backups. To identify a company file issue, you can run the verify and rebuild data tool.

If you have additional questions you can always post here in the Community, have a great day!

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