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Bank Feed Setup Capital One Bank Error 107

Bank feeds Issue QB Desktop 2017: Lost 4 hrs so far looking for an answer ...

Until yesterday, 3 accounts worked fine. Yesterday, main bank, 2 accounts, no trouble.  2nd bank (CapOne), credit card only, try to download and a big error msg pops up, starts with "System.NullReferenceException: Object reference not set to an instance of an object." and continues with 32 lines of " at ..." the shortest one of which is "at System.Windows.Window.Show()"

Once the attempt is made to download, QB keeps live link to bank open and cannot save or exit QB other than killing process in Task Manager.

Cannot deactivate bank feed for account, get msg "Having trouble contacting bank try again later"

After this started, QB requested and I granted permission to update itself. No change.

Related, today upon entering Bank Feeds Center error box pops up with "System.TypeInitializationException: The type initializer for 'OLB_Center.WPF.Model.FIBluePrintParser' threw an exception" followed by a bunch of "at ..." again. but the feeds still work for the main bank accounts

QB chat support couldnt help

Anybody have a clue? QB problem? CapOne problem (who would I contact there?) or my computer (Win10Pro always updated)?

 

Thanks for your help ...

1 Comment
QuickBooks Team

Re: Bank Feed Setup Capital One Bank Error 107

Hi there, @sjgsurvey.

 

I'm here to help provide some information about the error you're getting when setting up Capital One Bank in QuickBooks Deskop.

 

I'd like to acknowledge your effort in sharing very detailed information about your concern. I've checked our investigation list to verify if there's an on-going issue about the error 107 when setting up Capital One Bank, but we have no reports of any.

 

There are few possible reasons why you can’t connect to the bank:

  • A problem at your bank.
  • A problem with your Internet Connection.
  • A problem with one or more accounts in your company file.
  • A problem with the download or import format.
  • A discontinued version of windows or QuickBooks Desktop.

I encourage you calling your financial institution to verify if they have an ongoing maintenance that can cause the error to occur. Please check the messages that need your acknowledgment too.

 

You may also check this article for the recommended troubleshooting steps about QuickBooks Desktop online banking setup and connection error: Fix OL and OLSU Bank Feeds errors in QuickBooks Desktop

 

If the same thing happens, I recommend you to get in touch with our Care Support Team. They will be able to create a new investigation for this issue and once it has been open, you’ll be receiving an email notification about the updates and progress of the investigation.

 

Here's how to contact our customer support:

  1. Select QuickBooks Desktop Help from the Help menu.
  2. You can also press F1 on your keyboard to bring up the same Help Panel. 
  3. In order to route you to the correct support expert, we need to know what type of question you have.
  4. Click Continue.
  5. We’ll provide you a few options. You choose which one is best for you.

Please let me know how it goes. I'll be around to help if you have any other concerns about the bank feeds. Have a good one. 

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