The possible reason for seeing two credits during reconciliation is that the payment was directly deposited into the bank but wasn’t matched to the imported bank feed transaction, resulting in a duplicate entry, Jearly1. Let me explain it below.
When you use the Receive Payment feature and choose to deposit the payment directly into your bank account, QuickBooks records it as a bank transaction. Later, when the same transaction is imported through your bank feed, the system prompts you to match it with the recorded payment to prevent duplication.
If you accidentally add the deposit from the bank feed instead of matching it to the existing recorded payment, the software will treat it as a separate transaction. This creates duplicate credits, one for the payment you manually recorded and another for the imported deposit from the bank feed.
To prevent this in the future, please ensure to properly record payments and always match deposits to ensure they're not treated as separate transactions. This will ensure proper reconciliation and prevent duplicate transactions in the future.
If you have other questions, feel free to reach out anytime.
