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Level 2

Bank Reconciliation Missing Transaction


Need a help very much!

I have a problem with the bank balance and book balance being off. I am the new accounting person and this is my second week for the company. I found out that the book balance and bank balance on the reconciliation is off by $165. I went back to the prior months to see what happened andI found out that one transaction has not been booked in the month of October, 2019. That was a wire transfer from out main business account for the amount of $165. Not sure why they have been carrying this discrepancy for 6 moths but I would like to fix it. Could you please let me know and help me properly fixing this issue with no harm to the issued statements for 2019. I need to have the correct book balance. Thank you so much in advance!

1 Comment
QuickBooks Team

Bank Reconciliation Missing Transaction

Thanks for visiting the QuickBooks Community, Rita_89.


When there's a discrepancy created from last year, QuickBooks does not carry over the adjustment. What we can do is check your bank register if there are any adjusting entry for that discrepancy and delete it. Then, do a special reconciliation.


Here's how:


  1. Go to Company > Chart of Accounts.
  2. Double-click on the bank account and find the adjustment entry.
  3. Double-click on the transaction to open, and select the Delete icon located at the top menu.
  4. Hit OK to confirm.


If there's no adjustment entry, proceed with the special reconciliation. I've got this article for the instructions: Reconcile previously deleted and re-entered checking or credit card transactions.


Please keep me posted on how it goes. I'm just a post away to help you some more. Thanks.

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