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Active Member


I was billed and charged 422.00 on my credit card. what is this charge for and why am I being charged this fee?

1 Comment

Re: billing

Hi there, @BKD59.


Welcome and thanks for posting in the Community. I'm here to help make sure that your concern about the charges you're getting is taken care of.


For security purposes, we are unable to verify the charges you're receiving since Community is a public forum and this requires personal information. That being said, I highly recommend contacting our Phone Support team. They have tools that can pull up your account and check as to what are the charges for in a secure environment.


Here's how to reach them:


1. Go to:
2. Choose your QuickBooks product at the upper right.
3. Select a topic.
4. Click on the green button that says Get Phone Number.​


That should point you in the right direction. Please let me know how it goes after contacting them. I'm always here if you have any other questions or concerns. Cheers!