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Level 1

Blue tooth card reader

My new Bluetooth card reader keeps crashing my go payment app. 

1 Comment
Moderator

Re: Blue tooth card reader

Hello S and J,

 

The GoPayment app will possibly crash if:

  • it is outdated and is not compatible with the mobile device.
  • its cache storage is already full, thus, cannot accept new sets of cache files.

We can uninstall and reinstall the application to start fresh. When you install the GoPayment app again, this will create a new folder in your mobile device and get the app's latest version.

You can use any these links to re-download the app:

I'll also share this article so you can do your own troubleshooting steps in the future: I'm Having Trouble Using GoPayment.

 

Please update me on how this goes or if you need anything else. 

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