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MarkJR
Level 2

Bug?? Cant get the default inventory account to be default when creating new inventory product

I have been battling QBO since day one to get it to do what I want it to do. 

Here is yet another example of a list that is beginning to grow.  What I thought should be a simple set up of chart of accounts for inventory has turned into a nightmare.  Not sure if this is a bug or something that is meant to torture users (sarcastic yes, its just getting old to have to deal with stuff like this).

I created my own inventory account simply called inventory.  Its the only inventory account that I have in chart of accounts - I removed all others.  However, QBO insists that I have an inventory account with the detail name Inventory Asset (sort of).  QBO had no issue with me removing the other "inventory" accounts or renaming the one I do have as "inventory".  But then when I try and create a product, something odd happens.

When setting up a product the default inventory account is now - "Inventory Asset (Deleted)".  See screen shot attached.  So I have to manually choose the one that isn't deleted.  The fact that I have to manually chose an account that isn't deleted because the default is a deleted account is somewhat maddening.  

 

Plus if I happened to miss it and not change it, it then creates a new inventory account called Inventory Asset.  WTH?

 

Can someone tell me what is going on and can I simply have my account named Inventory and not Inventory Asset?  Or must I have an account called Inventory Asset?  And if I do have to have such an account why would it allow me to delete such an account?

Solved
Best answer September 18, 2020

Best Answers
AlexV
QuickBooks Team

Bug?? Cant get the default inventory account to be default when creating new inventory product

Hi MarkJR, 

 

I'm here to share details about accounts in QuickBooks Online.

 

QuickBooks already has default accounts that are not recommended to delete. One of those is the Inventory account. We are unable to replace it unless you'll change it manually on every item. Here's how to change the account for a product/service item.

 

I suggest using the default instead of creating a new one. You can also rename it if you want. Please refer to these articles for more details:

Leave a comment below if you need more help with this. Have a great day!

View solution in original post

1 Comment 1
AlexV
QuickBooks Team

Bug?? Cant get the default inventory account to be default when creating new inventory product

Hi MarkJR, 

 

I'm here to share details about accounts in QuickBooks Online.

 

QuickBooks already has default accounts that are not recommended to delete. One of those is the Inventory account. We are unable to replace it unless you'll change it manually on every item. Here's how to change the account for a product/service item.

 

I suggest using the default instead of creating a new one. You can also rename it if you want. Please refer to these articles for more details:

Leave a comment below if you need more help with this. Have a great day!

View solution in original post

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