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businessessentialsinc
Level 2

Bugs? Top Icon bar missing icons

Hello,

Several of my clients have been having the same issue this week.  On Desktop version the top icon bar is blank.   The Left-side icon bar works.   Ive tried toggling back and forth but still only a blank top icon bar.  Is this a known issue??

 

Donna

2 Comments 2
ReymondO
QuickBooks Team

Bugs? Top Icon bar missing icons

Let me help you fix this error, @businessessentialsinc.

 

We can start by updating the software to its latest maintenance release to fix the error. 

 

If you're still getting the same issue, I recommend running the repair tool in QuickBooks. This tool can help fix common errors right away. Let's follow these steps below so you can get back to your business.

 

  1. Let's make sure to back up your company file first.
  2. Restart your computer.
  3. Open the Windows Start menu, then click Control Panel.
  4. Select Programs and Features, then click Uninstall a Program.
  5. From the list of Programs, select QuickBooks and click Uninstall/Change.
  6. Select Continue/Next.
  7. Click Repair, then Next.
  8. Select Finish. Note: You may have to restart your computer to complete the repair.

 

In some cases, you might encounter an error while repairing QuickBooks. Don't worry, we'll help you fix these errors. Simply follow the steps provided in this article: What to do if you get an error during a repair.

 

Don't hesitate to tag my name in the comment section below if you have other concerns or questions. I'm always ready to help.

AZgirl
Level 1

Bugs? Top Icon bar missing icons

Missing top icon bar seems to be specific to user?

Not happening with others in same office.  Created new user for myself, top icon symbols there.

Annoying from Password perspective, but for now I'm more functional.

Hint for Intuit.

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