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Thanks for coming back form more support, @useraheadconsultancy. I'm here to help ensure you're able to save your journal entry.
When you create a journal entry, you'll need to enter the amount on the first line as Debit. Then, on the second line as Credit with the same amount. Check out the sample journal entry screenshot below:
If you're still getting the same error, we can use the incognito or private window to verify browser-related issues. QuickBooks uses cache and cookies to load faster. However, it can cause unexpected behavior when it gets full of internet files.
Use these keyboard shortcuts to use the incognito or private window:
If it works, go back to your original browser and clear the cache. Otherwise, use other compatible browsers.
For future reference, read through this article: Understand debits and credits. It helps you learn about using accounting journals to keep the balance sheet formula in balance.
I'm always around hee if you have additional questions about recording your expenses in QuickBooks. Have a great day.
You can select the account where the money was taken, @useraheadconsultancy.
I'll guide with the whole process in recording expense using your personal card in QuickBooks Online (QBO).
Since this is a personal card, you'll need to record this using Journal Entry first, then reimburse it to an expense.
Here's how:
5. Re-type the purchase amount in the Credits column.
6. Tap Save and close.
To record the reimbursement as an expense, please follow the steps below.
For more information about the process, visit this article: Pay for business expenses with personal funds.
I'd also share with you the steps on how to add business accounts in QuickBooks Online: Connect bank and credit card accounts.
Additionally, please browse through this article about managing your transactions, deposits, vendors, and other similar topics.
Let me know if you have questions by leaving a message below. I'm glad to help. Take care!
Thank you. Very clearly explained
I have put in the amount in the debit column and then tried to put the same amount in the credit column and it disappears from the debit column (and vice versa).
When I try to save it comes up a 'somthings not right' error saying 'please balance debits and credits'
Any solution for this?
Thanks for coming back form more support, @useraheadconsultancy. I'm here to help ensure you're able to save your journal entry.
When you create a journal entry, you'll need to enter the amount on the first line as Debit. Then, on the second line as Credit with the same amount. Check out the sample journal entry screenshot below:
If you're still getting the same error, we can use the incognito or private window to verify browser-related issues. QuickBooks uses cache and cookies to load faster. However, it can cause unexpected behavior when it gets full of internet files.
Use these keyboard shortcuts to use the incognito or private window:
If it works, go back to your original browser and clear the cache. Otherwise, use other compatible browsers.
For future reference, read through this article: Understand debits and credits. It helps you learn about using accounting journals to keep the balance sheet formula in balance.
I'm always around hee if you have additional questions about recording your expenses in QuickBooks. Have a great day.
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