Thank you for posting here in the Community, lgfrog08. I'm here to help you with QuickBooks.
Choosing the features of QuickBooks depends on your business needs. I recommend using Automated Statements to set the schedule days before or after the due date. For more information, check out this link: Create automated payment reminders for invoices and statements.
Customer groups can define by their business segments, such as location, customer type, or customer's status. For more details, check out this article: Create a customer group.
However, if you're not using QuickBooks Desktop Enterprise 2021. You can customize the Sales by Rep Details to show the total sales by customer.
Here's how:
- Go to the Reports menu at the top of QuickBooks.
- Select the Sales and click on Sales by Rep Detail button.
- Click on Customize Report
- Change Total by to Customer. on the Display tab.
- Under Columns, select Rep and uncheck the Name.
- Click OK.
You can find the Sales by Rep Detail page by going to Report menu then select Sales and click Sales by Rep Detail.
You can also check out this article about different reports in QuickBooks Desktop: This provides on how to customize each one of them. Customize customer, job, and sales reports in QuickBooks Desktop.
Stay in touch with me by commenting below whenever you need additional information. I'm always around to help.