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Level 1

CALL ME IMMEDIATELY AT [removed] NOW PLEASE

 
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QuickBooks Team

CALL ME IMMEDIATELY AT [removed] NOW PLEASE

You can arrange a callback to contact our support, @pthreads10.

 

Can you tell us more about the issue you're having today? I'll be sure to get back to you with a solution. 

 

However, we have a new process of contacting support. We’re using this to ensure that you’ll be routed directly to the correct product specialist while working on your account.

 

You can do it by going to the Help icon at the top right of your QuickBooks Online (QBO) account.

 

Follow the steps below: 

  1. Go to the Help icon to connect to a live support agent. 
  2. Click on the Contact Us button and provide some details about this concern.
  3. After adding some insight, tick on the Let's talk button. 
  4. Lastly, select the Get a callback button to arrange a call from them.

See this article for detailed guidance: Contact the QuickBooks Online Customer Support team.

 

Let me know if there's anything else that I can help with your account. I'm always here to assist.

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Level 1

CALL ME IMMEDIATELY AT [removed] NOW PLEASE

I can not find how to change the payment method

 

 

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Level 1

CALL ME IMMEDIATELY AT [removed] NOW PLEASE

please call me  [removed]  i need to know how to change the payment method

Highlighted
QuickBooks Team

CALL ME IMMEDIATELY AT [removed] NOW PLEASE

Hello there, @kenjohn.

 

I'm here to help you change your Payment Method for QuickBooks Online subscription. I've provided the steps below on how to do this with ease:

  1. Go to the Gear icon, then select Account and Settings.
  2. Navigate to the Billing & Subscription.
  3. Enter the credit card information. To note, make sure the billing address in QuickBooks Online matches the billing address on the credit card statement.
  4. Hit Save Changes.

For additional reference, please check out this Community Article:  Update payment method for QuickBooks Online subscription.

 

If you need further assistance, you can contact our Online Support by using the steps given by my colleague @MaryJoyD.

 

I'll be here if you need anything else. Have a safe weekend!

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