Hi there, Bcservices.
I understand the importance of getting your transactions uploaded successfully to QuickBooks Self-Employed (QBSE). I appreciate the effort you’ve put into preparing your statements and want to ensure we resolve this issue so you can manage your business efficiently.
To begin, please ensure you double-check the format of your file. Once you’ve verified the format, try reuploading it. If the issue continues, I recommend contacting our live support team for further assistance. They can help diagnose the issue and provide a solution to resolve your concern.
Here’s how to contact them:
- Go to the Help panel in QBO.
- Go to the Search tab, and enter keywords like contact support for instructions.
- Select Contact Us.
- Choose either Chat or Callback to connect with an expert.
You can also refer to this article for guidance on formatting your CSV file: Format CSV files in Excel to import bank transactions into QuickBooks.
Note: While this article is designed for QuickBooks Online, the formatting details are also applicable to QuickBooks Self-Employed.
If you have any additional concerns about QuickBooks, please reach out to us again. We’re always here to assist you.
