Can anyone help me with the basics of how to use this over a phone or zoom call? xxxxxxxxxx
Thanks for reaching out to the Community, oliviamerkhofer-.
I'd love to get this sorted out for you, thus, for me to provide you with the resolution, may I know what specific assistance you need? This way, the Community Team, and other QuickBooks experts will be able to help you out.
Although, I'd like to have another go at helping you over the phone or chat too. They have the tools o pull up your account and do screen-share. Feel free to follow the steps on how to reach us:
Click the Help menu in the upper-right-hand corner.
Type in "Talk to a human", then press Enter.
Look for I still need a human and click on it.
Click Get help from a human or Contact Support Team.
Select between Send a message, Schedule an appointment, or Get a callback
Meanwhile, I'm adding below the essential materials for QBO users. It provides articles, tutorials, blogs, and an overview of the product.