Good Morning, @whippler.
Congrats on making your first post here in the Community. Let's work together and get this error message in the deposit feature fixed as soon as possible.
Using a private browser or incognito window would be some of the best troubleshooting steps to take for this issue. This will allow QuickBooks to load as a fresh new page to eliminate these simple errors. Here's how depending on your session:
- Internet Explorer/Firefox: Ctrl + Shift + P
- Google Chrome: Ctrl + Shift + N
- Safari: Command + Shift + N
Afterward, you can go back to your regular session and clear your browser's history. Please provide me with some additional screenshots or information on this matter if the steps I provided didn't work.
In the meantime, you can check out these articles to help you in the future.
Clearing your browser's cache should do the trick. If you run into any trouble along the way, just let me know. The Community is always here to have your back. Wishing you and your business continued success!