Hello there, insulate.
We're unable to change the default account where payments go on your QuickBooks Online (QBO) mobile app. That said, you can update the deposit bank account using a web browser by following these steps:
- Sign in to QuickBooks Online on a web browser.
- Click the Settings (gear icon) and select Account and settings.
- Go to the Payments tab, in the Deposits section next to Standard Deposits, click Change bank.
- Add your bank account and routing number, then select Save.
- Verify the new bank account by entering the two small amounts deposited.
- Review and complete the update.
After this, all future QuickBooks Payments deposits will go directly to your selected bank account. However, please note that when processing payments in the app, it will still default to Undeposited Funds, so you’ll have to manually select your bank account each time to avoid payments being left in Undeposited Funds.
Refer to this article for more details about the process: Change the deposit bank account.
You can also check out this resource to learn how you can change your payment and processing fee accounts for QuickBooks Payments: Edit the payment and processing fee accounts.
If you’re interested in optimizing how your sales and deposits are reconciled using QuickBooks automation, our QuickBooks Live Experts are here to provide tailored assistance.
You can always reply to this thread if you have any follow-up questions about payment deposits, selecting accounts, or anything related to QBO, insulate. We're here to support you every step of the way.
