Can I enter an overpayment on my NYS-45

There are several ways to handle tax overpayment in QuickBooks Online and I'd be happy to share this information with you.

Tax overpayments in QuickBooks may happen for a variety of reasons:

• Your SUI tax rate decreased after the tax payment. Update your SUI rate in QuickBooks to maintain accurate tax liability.
• Voiding or deleting paychecks after a tax payment.
• Making a duplicate tax payment within the same liability period.
• Unapplied adjustments or credits.

To handle this overpayment, you can leave it as it is if the quarter hasn't ended yet. It'll cover the additional payroll tax liabilities for the rest of the quarter until it's all used up.

However, if you wish to apply the overpayment to the next quarter or request a refund instead, follow these steps:

1. Go to Taxes, then Payroll Tax.
2. Select Payments.
3. Look for the Overpaid tax, then click Resolve.
   
   
4. Select one of the following if available:
   • Request a refund (Note that you'll need to contact your tax agency to get your refund)
   • Apply to a future tax payment (recommended)
5. Select Confirm, then Done.
6. If you'd like to request refunds or apply overpayments to future periods, contact the IRS or your state agency.

You can also submit the tax notice you've received about the overpayment to us so we can handle it on your behalf. You can check out this article for detailed steps: Send in your payroll tax notice.

Furthermore, run payroll reports to find employee info, wages, taxes, deductions, and many more. You might also want to check out this article to learn how to view previously filed tax: View your previously filed tax forms and payments.

If you need further clarification on managing payroll or filing taxes in QuickBooks, feel free to leave your Reply. We're always here to help.

The overpayments are not marked as overpaid on quickbooks.  I don't have the official tax letter anymore I just have my account summary from NYS DOL website right now. When I follow the direction there is no resolve button. 

Thanks for giving those steps a try, pizzashack0902.

Since the info provided by my colleague above didn't do the trick, I recommend reaching out to a member of the QuickBooks Online Support Team. Agents have specialized tools, such as the ability to share your screen, to take a closer look to determine how to resolve the issue with your tax overpayment. Here's how to get in touch with the team:

1. Click the Help (?) button.
2. Select either tab to get started:
  - Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
  - Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
    a. Start a chat with a support expert.
    b. Get a callback from the next available expert.
 

The following article provides these steps if you ever need them again in the future: QuickBooks Online Support

Please don't hesitate to reach back out if you have any other questions. I'll be here to help in any way that I can.