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Hello deleonorellana21,
You can request a call back from our Customer Care Team by following the steps below. Before doing so, please check out our support hours here.
- Log in to your QuickBooks Online account. Then, click the Help icon located in the upper right-hand corner.
- In the Help window, click the Contact Us button located at the bottom.
- Enter your question and click Let's talk.
- Select Get a callback option.
Please see sample screenshot for reference:
You can also share your concerns by leaving a reply on this thread. We might be able to resolve this without reaching out to our support team.
I'm just a few clicks away to help you some more. Thanks.
