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JWalter10
Level 3

Can I hide the full name of an item on the invoice (no parent)

I would like to hide the parent name when selling an item, since it is more than a couple layers deep in the way I organize my items, but the customer doesn't need to see that.  

So for instance, my build assembly item name is Assemblies:Finished Products:Retail:Product X, and all I want to show on the invoice is Product X.

thanks!

 

Solved
Best answer February 25, 2020

Best Answers
BigRedConsulting
Community Champion

Can I hide the full name of an item on the invoice (no parent)

Yes, this is exactly what QuickBooks does.  While the screen view includes the entire item name with the parent, when printing only the sub-item name will print.

 

So for example, using the Rock Castle Construction sample company, if you create an invoice like this:

Capture.JPG

 

Then, when you print it it will look like this:

Capture2.JPG

View solution in original post

7 Comments
Michael K
Moderator

Can I hide the full name of an item on the invoice (no parent)

Hey there, @JWalter10.

 

Thanks for reaching out. At the moment, the abillity to hide parent account names in items on Invoices isn't available, but I'll submit this idea to our Product Development Team for possible implementation in future releases.

 

In the meantime, I recommend checking out our blog for more information and to stay up-to-date on all things QuickBooks.

 

If you have any other questions for me, just hit the Reply button below. I'll be here for you. Have a good one!

JWalter10
Level 3

Can I hide the full name of an item on the invoice (no parent)

Thanks, thats too bad, hopefully it is an idea that makes sense to others and gets voted up.  Also, the build assembly screen is hard to work with since it compresses everything onto a screen that is not expandable, and the full name of the item during builds is hard to see. 

BigRedConsulting
Community Champion

Can I hide the full name of an item on the invoice (no parent)

Yes, this is exactly what QuickBooks does.  While the screen view includes the entire item name with the parent, when printing only the sub-item name will print.

 

So for example, using the Rock Castle Construction sample company, if you create an invoice like this:

Capture.JPG

 

Then, when you print it it will look like this:

Capture2.JPG

View solution in original post

BigRedConsulting
Community Champion

Can I hide the full name of an item on the invoice (no parent)

This is available and is the default way QB behaves.  I don't even think there is an option to print the entire item name with the parent on the invoice. At least I can't find one.

 

Did you even try it?

JWalter10
Level 3

Can I hide the full name of an item on the invoice (no parent)

Sorry, my bad.  I do see that it shows up with just the child item on the invoice. 

 

My original problem started with the define an Inventory Assembly item screen, which doesn't expand to let me see the full names on my Bill of Materials, or the Inventory Asset sub account.  see attached picture.  It's more of an annoyance if I have multiple levels that I'm dealing with.  If there was a way to increase that input form size, that would be great. 

 

So when i was trying to sell this item, I saw the parent information coming up again on the item field, and likewise being truncated for size.  I thought that I really didn't want my customer to see what the structure was behind the items.  But I didn't go the extra step to see what it printed like - oops!  I guess it's good that when I sell it, I can see the full name to be sure I have the right item.

 

Here is the screen for Inventory Item BOM that is hard to read:

Screen Shot 02-25-20 at 10.51 AM 001.jpg

nclaggieland
Level 2

Can I hide the full name of an item on the invoice (no parent)

Hi!  Your answer was very helpful, but I have the opposite problem --- I want to show the parent item on the emailed invoice but only the subitem shows up.  Is there a way to fix this?

Angelyn_T
QuickBooks Team

Can I hide the full name of an item on the invoice (no parent)

Thank you for joining the thread, @nclaggieland.

 

We're able to see the parent item as well as the sub-item on the Invoice screen when recording the invoice. However, when sending or printing it, only the sub-item will show up. Currently, this is how QuickBooks behaves or works for invoices with sub-items added into it.

 

I understand the importance of displaying the parent item when emailing invoices to your customers. I'll take note of this and pass along feedback to our product engineers so they'll know our customer's needs and might consider the feature in the coming updates.

 

As always, to stay current with the latest QuickBooks updates, visit this site.

 

Reach out to me if you  have any other questions. I'm a few clicks away to help. Have a good day!

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