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Level 1

Can I restart quicken?

How can I reset my account and start over?
2 Comments 2
QuickBooks Team
QuickBooks Team

Can I restart quicken?

Thanks for checking in with us, pamperedstitch-g.


If you need to reset your Quicken account, I'd suggest getting in touch with them. They have the tools to check and help you start over your account. You may use this link for your reference: Quicken support.


If you need to start over with your QuickBooks Online (QBO) account, we can purge your account to start over. However, this process will only take effect if the QBO age is less than 60 days. Here's how:

  1. Log in to your QuickBooks Online account as an admin.
  2. Change the URL in your browser's address bar. For example:

        • Before:

        • After:

   3. Type YES to confirm the action.

   4. On the Wipe Company Data page, select the correct business type for the first question.

   5. For the second question, select Create an empty chart of accounts.

   6. Press Wipe Data.


But if your account is older than 60 days, you'll want to cancel your QBO account, and start a new subscription. For more guidance, check out this article for the detailed steps and information: Delete your data and start over in QuickBooks Online


Feel free to browse this link here if you need help with other tasks in QuickBooks. It'll route you to our general topics with articles.


Make the most of QuickBooks exploration. If you have any debrief about the process, feel free to share them with us in this post. I welcome the opportunity to respond immediately. You have a good one.

Fiat Lux - ASIA
Level 15

Can I restart quicken?


If you are using QBO Simple Start, you should open a new account.




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