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Level 1

Can I speak to someone

3 Comments 3
Level 8

Can I speak to someone

You have to request a call back or chat.  Being this late in the day, you may want to wait until tomorrow. But request it as early in the day as possible, to make sure they have time to respond to your request. 


Log in to your QBO Account


  • Click the ? Help icon.
  • Click Contact Us.
  • Enter your concern in the field and hit Let’s talk.
  • Choose to Get a callback or Chat.


Level 1

Can I speak to someone

I'm having trouble with my 1099's and I need to speak with a representative - please.



QuickBooks Team

Can I speak to someone

Hi there, tprendergast.


I'll provide steps to ensure you're routed to the right QuickBooks Support Team. Before I route you to them, may I ask what is the specific issue you're experiencing with the 1099's so that I can assist you? Please know I'm always around to help with any QuickBooks issues you may be having.


I suggest going to the Help icon. From there, you can fill in a piece of information so an expert can call you back. You also have the option to schedule an appointment instead so that one of our support can reach you depends on your availability.


Here's how:


  1. Open your QuickBooks Account.
  2. At the top right, click the Help icon.
  3. Type your concern in the Type something field.
  4. Click I still need a human.
  5. Hit Contact us.
  6. You'll be routed into the How can we help? page. Then, select how you want to contact them and fill in the information.


You can browse this article to learn more about the different types of support we offer at Intuit and its availability: Support hours and types.


Please refer to this article to see information on where you can find the payment details for 1099-MISC and 1099-NEC: What payments are excluded from a 1099-NEC and 1099-MISC?.


Let me know if there's anything else you need help with. Know that I'm always here to help you anytime. Take care and keep safe!

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