Hey there, @sales10.
Thanks for reaching out. I'm more than happy to help out here if you'd like, but you can get in touch with a member of our Support Team, as well by following these super quick steps:
- Sign in to your QuickBooks Online company.
- Hit Help (?) at the top right.
- Click Contact Us to connect with a live support agent.

That's it! You can find our support hours here: Support hours and types
If you'd like to continue the conversation here, I'd be thrilled to help out. Just hit the Reply button below. Have a good one!