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userfrankmatto594
Level 1

Can I talk to a person?

I have to give my new credit card number to pay my account
1 Comment 1
MorganB
Content Leader

Can I talk to a person?

Welcome to the Community, userfrankmatto594.

 

Thanks for turning to the Community for support. I'd be glad to walk you through the steps to enter your new credit card for your QuickBooks Online subscription.

 

This is done in the Billing and Subscription area of your account. Here's how:

 

1. Click the Gear icon in the top right corner and choose Account and Settings.

2. Select the Billing &Subscription tab on the left.

3. Choose Edit ✏️ next to your payment method.

4. Enter the new card info.

5. Click Confirm card or Save when you're finished.

 

I recommend checking out the following linked article for even more details about updating billing, payment, and subscription info in QuickBooks Online.

 

That will do it! Once you've completed these steps your card will be updated and you'll be able to continue working in your Online account. If you happen to think of any other questions I'm only a comment or post away. 

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