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Hello, userbryant-maude1.
More than happy to help you take care of your prior account and log in to your company file.
If you're referring to an entire Intuit email ID, we're unable to delete it. However, we can purge the subscription attached to the ID (if it's within 60 days) or cancel it (if it's beyond 60 days).
If you're simply referring to your subscription, I take it that you've previously changed your email ID to access your company file. This might be the reason why you've encountered the error message. In this case, you'll want to recover it using our Recovery tool.
Enter your details here. I'd suggest using your phone number attached to the new email ID to let the system detect the correct account.
You can also click the Try something else link to recover your account using different information.
More details can be found here: Recover your account when you can't sign in.
Do you need help managing your new QuickBooks Online company? You're free to browse our articles for guides such as account, customer or vendor management.
We love answering questions in the Community space. Please let me know if you have other concerns with your QuickBooks Online company. I'd be glad to help out again.
