Hi there, wordoffaith2.
Yes, you can request for a callback so that our QuickBooks Support Team can discuss the concerns with you. Before I route you to them, may I ask what's happening as I may be able to assist you? Please know I'm always around to help with any QuickBooks issues you may be having.
I recommend going to the Help icon. From there, you have the option to enter your phone number to request a callback. Please note that we also have limited staff and reduced support hours due to the pandemic. They're only open from 6:00 AM to 6:00 PM Monday-Friday.
Here's how to contact them:
1. Open your QuickBooks Account.
2. At the top right, click the Help icon.
3. Click Contact Us.
4. Under What can we help you with?, enter your concern.
5. Click Let's Talk.
6. You'll be routed into the Choose a way to connect with us page. Then, choose Get a callback.
7. Fill in the information. Then, click the Confirm my call button.
You can browse this article to learn more about the different types of support we offer at Intuit and its availability: Support hours and types.
I'm also adding this article to further guide you in effectively managing your business using QBO: Help guide for QuickBooks Online. It contains topics about advanced accounting, banking, and payments to name a few.
Let me know if there's anything else you need help with. Know that I'm always here to help you anytime. Take care and keep safe!
