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contactus-eclean
Level 1

Can someone reach out to me by phone

 
2 Comments 2
IamjuViel
QuickBooks Team

Can someone reach out to me by phone

Yes, you can request a callback through the Help menu, @contactus-eclean.  

 

Before anything else, can you tell us more about your concern? This way, we can provide you with accurate information to resolve it here. Also, the Community is another available source for support other than phone or chat. Lastly, we have other users or members of the forum that can chime in and share their recommendations.   

 

On the other hand, here's how to contact us:

  1. Select the Help menu at the top.    

  2. Go to Contact Us.
  3. Enter your brief concern in the box.
  4. Press Let’s talk.
  5. Select Get a call. 
  6. Enter your personal information.
  7. Click Confirm my call.   

Due to the ongoing pandemic, we have limited expert support staff and reduced our support hours to 6 AM-6 PM PT Monday-Friday. You can browse this article to learn more about the different types of support we offer at Intuit and its availability: Support hours and types.

 

Keep us posted on how your appointment goes by leaving a comment below. The Community and I are always here to help. 

IamjuViel
QuickBooks Team

Can someone reach out to me by phone

I'm here to make sure you're able to connect with one of our customer care representatives, @contactus-eclean.

 

Were you able to speak with one of our phone representatives using the steps I've shared? Also, you can share some information about your concern here in the Community. This way, my colleagues and I together with the Established Community users can share some insights to help you resolved it.

 

If you have other questions and concerns, feel free to leave a comment below. I'll be around if you need more help with your concern. Wishing you all the best.

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