Thank you for joining the QuickBooks Community, silke1. We've recently received reports that customers are experiencing problems with the Sales by Product/Service Summary Report. Our engineers are aware of this issue and working hard to resolve this. The investigation number is INV-44597. I encourage you to give us a call to be added to the list of concerned users. This way, you will be able to get notifications once the issue is resolved. Here's how to contact us:
1. Click the Help (?) icon.
2. Choose Contact Us.
3. Enter a brief description of your situation in the What can we help you with? area, then click Let's talk.
4. You'll be presented with a few options for connecting with Intuit. Select Get a call.
If I can be of any more assistance, please feel free to comment again. I will be here to help. Take care, and enjoy the rest of your day.