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Can't send employee pay stubs via email

QuickBooks Team

Hello there, @kchumley1, I'm here to help ensure you're a...

Hello there, @kchumley1,


I'm here to help ensure you're able to send employee's pay stubs via email.


You need manually save those pay stubs as PDF, then send them to your employee outside QuickBooks Online.


After submitting payroll, you can reprint paychecks or pay stubs at any time by pulling up the Paycheck List report.


Let me show you how:

  1. In the left navigation bar, click Reports.
  2. Click the Standard tab, and then go to the Payroll section.
  3. From the list of reports, click Paycheck List.
  4. Select a specific quarter by clicking the Filter icon.
  5. Locate the paycheck you'd like to email, and open it by clicking the Net Pay amount.
  6. Click Print.
  7. Once routed to the PDF window, click the Download icon to save the paystub.

You can also use the QuickBooks Workforce to have your employees access their paychecks online. This way, you won't have to manually print and email it to them. Check this out for the detailed steps and additional information to help you with the process: Invite employees to view paychecks and W-2’s online.


Keep me posted if there's anything else you need by leaving a comment below. I'd be glad to help you out.

Experienced Member

Re: Hello there, @kchumley1, I'm here to help ensure you're a...

All 4 of my employees were getting their pay stubs emailed to them. A couple of weeks ago it would not let me send it to them. I re-invited them and 3 of the employees are showing that it is enabled to receive the emailed pay stub however, it will not come up when I am doing payroll.


QuickBooks Team

Re: Hello there, @kchumley1, I'm here to help ensure you're a...

The feature is updated, Lendeb. The pay stubs are automatically sent to the employee's Workforce profile after creating the paychecks.


Good work for re-inviting your employees. They'll be able to receive the stubs after running the payroll.


Once done, you can also check the payroll tax due so you can pay them. 


If you need more help about your employees paystubs, we'd be happy to assist you again. 


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