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Level 1

Can you call me back?

 
1 Comment
QuickBooks Team

Can you call me back?

Hi there, @teampac.
 

Here in the Community forum, we have limited tools to and we are not able to pull up an account. I suggest to contact Customer Phone Support, they have the tools to have real-time assistance. I'll show you how to reach out to them.
 

Here's how:
 

  1. Click the Help icon in the upper right of the screen.
  2. Select Contact US on the pop-up.
  3. Enter your question in the How can we help? field and choose Continue.
  4. Click Get a callback.
  5. Enter your contact information.
  6. Select Call me.

 
Should you not see the option for Get a callback, you can toggle it by entering Support in How can we help?.
 
If I can be of additional assistance, please don't hesitate to let me know. Take care.

 

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