I recognize the significance of smoothly integrating Fundbox with QuickBooks Online (QBO), Jz14. Allow me to assist you in resolving your sign-in issue so you can successfully apply for a line of credit and manage your invoices through Fundbox.
First off, it's important to note that when you download the Funbox app via the QBO App Store and provide information about your business for a credit assessment, Fundbox will automatically connect to your QBO account. At this point, your application will be reviewed, and you'll receive a credit decision quickly.
Then, if you are approved for credit, you'll need to visit the Fundbox login page and sign in with Intuit. If you're unable to log in with Intuit, you can use your Fundbox email address and password instead.
However, if you've already gone through the process mentioned above but can't proceed with signing in, we can perform some basic troubleshooting steps to rule out any browser-related issues. Sometimes, accumulated cache files in your browser cause unexpected behavior within the program.
Begin by logging into your QBO account using a private or incognito window. Based on your browser type, you can use the following keyboard shortcuts:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + N
- Safari: Command + Shift + N
After doing so, attempt logging in to Fundbox through your QBO account. If this resolves the problem, return to your default browser and clear its cache to refresh the system and start anew. Alternatively, you may use other supported browsers.
Additionally, if the issue persists, I recommend reaching out to the Fundbox support team to check for any ongoing maintenance on their end and to offer you a solution.
Finally, I will share an article that helps you create an Invoices and Received Payments Report in QBO to assist you in managing your accounts receivable by displaying the status of your sales transactions and payments: Run a report in QuickBooks Online.
If you have other questions about managing third-party applications or handling invoices in QBO, comment below. The Community team is readily available to offer assistance.
