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Join nowHi,
So I want to downgrade my subscription from essentials to simple start. However, I enabled multiple currency. So the only option I can think of is to cancel my ‘essentials’ plan and then re-subscribe to ‘simple start’. It is my understanding that data is stored and can be accessed and imported to the new account. Is this a feasible plan? Anything to bear in mind?
Thanks
Hello there, @Danie0488.
I'm here to help you downgrade your subscription to QuickBooks Online Simple Start.
You may need to cancel the Essentials plan and subscribe to a new Simple Plan with a new company. This is because you'll encounter an issue if you go back to re-subscribe to your old company file. Before that, I'd recommend turning off the additional services in your current plan. Then, create a backup file to avoid any data loss.
Here’s how you can export your data or create a backup file:
You’ll get a zip file in your Downloads folder that contains your downloaded data on an excel file type.
After that, you can import it to your new company file. To know more details about the process, check out this article: Move your lists to QuickBooks Online.
I've added this article for more information on how to manage your subscription: Upgrade or downgrade your QuickBooks Online subscription.
I'll be here if you have other questions. Feel free to let me know in the comment section.
Once you enabled the multi currency feature, you are unable to downgrade plan to QBO Simple Start. You have to open a new blank QBO account.
https:// quickbooks.grsm.io/US
https:// quickbooks.grsm.io/us-promo
then resubscribe your old QBO account to migrate the data, if required.
https:// transactionpro.grsm.io/qbo
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