Showing results for 
Search instead for 
Did you mean: 
Not applicable

Cannot access my company information once signed in.

1 Comment
QuickBooks Team

I can help you access your company information, lblarpt....

I can help you access your company information, lblarpt.


Let's make sure you have the correct website when signing into QuickBooks Self-Employed (QBSE). You can click this link to route you over: Then, ensure as well your subscription is not canceled for you to access your company information.


If you have an active one and still the same thing happens, try logging into your account using a private or Incognito window. If it works, you can clear your browser's cache to remove the temporary Internet files. You can also use a different supported browser to be thorough.


If the problem persists, I'd suggest contacting our QBSE Support Team. They'll investigate what's causing this issue. You can check this article on how to them: How to Contact QuickBooks Self-Employed Support?.


I have an article here about managing your QBSE account:


Visit the Community if you need anything else with accessing your account. I'm always here to help.

Need to get in touch?

Contact us