cancel
Showing results for 
Search instead for 
Did you mean: 
gresse
Level 1

cannot open company file

I have a Apple desktop, with the Parallels program loaded into it to open a windows file.  I have Windows 10, and I'm using Quickbooks Pro2020.  Up until a couple days ago, I had no issues.  Now when I go to the Quickbooks icon and double click to open the program and get to the sign in screen, nothing happens.

1 Comment 1
Steve_C
QuickBooks Team

cannot open company file

Hi there gresse. This may be an issue with you running windows on a mac. But I would start by trying a clean install of QuickBooks Desktop. The clean install article I linked has step by step instructions to performing a clean install of the program which will eliminate any corrupted program issues. Let me know if you run into any errors, I'm happy to help any way that I can. Have a great rest of your day. 

Need to get in touch?

Contact us