Cannot Print Barcodes

Hi there, bicycles.

Thanks for bringing this to my attention. Rest assured, I'll do my best to help you fix this and make sure you're able to print the barcode on your inventory labels.

You need to make sure the Device Driver of your printer is updated. While you may still be able to print other forms, doing this will ensure that QuickBooks will be able to work with your printer when printing the payroll checks. If you're not familiar with the process, I suggest you reach out to your IT personnel. For more insight about this, please check out Microsoft's guide on how to fix printing issues.

Just a heads up, if you'll need more help, I highly recommend you get in touch with our Desktop Payroll Team. They can do screen-sharing to further assist you with the steps to resolve this issue. Here's how you can reach them:

1. Click the link to head to the Official Intuit Contact page.
2. Select QuickBooks Desktop, then the version that you're using.
3. Choose Running Your Business in QuickBooks, then Manage Expenses & Vendors.
4. In section 2, Here's how to connect with a QuickBooks expert, click Get Phone Number.

Let me know how it goes on your end, I want to make sure this is taken care of. I've always got your back.

This is not for payroll.

I can not print barcodes from quickbooks for my inventory items. You know, an inventory tag with an inventory item number and a quickbooks generated barcode for the item number.

I can print the barcode from a pdf file straight from my computer but NOT quickbooks. 

The problem is not my printer, it is quickbooks.

 Thanks for the information that you've given, @bicycles.

Allow me to join this conversation and provide you with additional steps so you can print barcodes in QuickBooks Desktop.

Printing issue may occur due to the following reasons:

• The printer is not compatible with QuickBooks Desktop.
• Thermal paper is not properly placed in the printer.
• The printer is not connected to the computer.
• You are attempting to print to non-thermal tags
• Damage to the Zebra printer driver installation

To get this issue sorted out let's try performing some troubleshooting steps. To start with, make sure that the printer is turned on, cables are properly connected, and paper is available. Once verified and the issue persists, we can proceed with configuring your QuickBooks preferences.

Here's how:

1. Choose File.
2. Click on Preferences.
3. Select on Workstation.
4. Select Documents & Printers. Make sure your printer is selected on the appropriate line.
5. Make sure an appropriate Template has been selected for your printer.
6. Select Save.

Once done and the problem continues, let's verify if the printer is online and the queue is empty.

To do that:

1. Select on Windows Start.
2. select on Control Panel.
3. Select Devices and Printers.
4. Right-click the printer that is not printing. If Use Printer Online is available, choose it to bring the printer back online.

For more details about this process, please refer to this article: Troubleshoot tag printer issues.

If the same thing happens after trying these steps, I'd suggest getting in touch with our QuickBooks Desktop Support​. They have a wide variety of tools to use for conducting a deeper investigation about this.

To do that:

1. Sign in to your QuickBooks Desktop company.
2. Select QuickBooks Help.
3. Click Contact us.

These resources should get you back to printing tags in no time.

Be sure to let me know how else I can empower you to make QuickBooks work the way your business needs. Thanks for coming to the Community, wishing you continued success.

I have done all those steps. Every thing else prints out on my inventory label such as price, item number, our store logo, etc. The only thing that will not print is the barcode. 

I can print it if I convert the inventory tags to a pdf format. 

It just will not print directly from quickbooks.