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Case Number: xxxxxxxxx where are you?

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Re: Case Number: xxxxxxxxx where are you?

Hello, connectdsc.


The system will automatically mask your case number here. We’ve activated this function since spammers began posting false Intuit phone numbers in the Community. If you can provide a general detail of your concern, I will check and help you with it.


Alternatively, you can also reach out to our Phone or Chat team and provide your case number. They have access to your account, and they can check it for you.


Here's how:

  1. Click the ? Help icon, then Contact us.
  2. Enter a brief description of your concern in the How can we help you field. 
  3. Click Let's talk.
  4. Choose either Get a callback or Start Messaging.
  5. Continue with the on-screen instructions.

Please know that you can also post your questions here. We're here to help you, 24/7.

Need to get in touch?

Contact us