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Level 2

Chart of Accounts

After a recent background update the name at the top of my chart of accounts has disappeared. I often glance at the top of the CoA to verify which company I'm working with at the time and it's an interruption to my workflow to stop and look a the company info to verify. How do I get the company name back at the top of the CoA?

 

QBO Desktop for Mac 2019

Solved
Best answer 02-06-2019

Best Answers
Highlighted
Moderator

Chart of Accounts

Hey there, JasonS.

I'd be glad to help you show the company name at the top of the chart of accounts in QuickBooks for Mac 2019.

 

It's important to make sure QuickBooks is up to date on the latest release to take advantage of updates and bug fixes. You may want to run the updates again.

 

Here's how:

 

  1. Uninstall QuickBooks for Mac.
    1. Close QuickBooks.
    2. From the Finder menu (search bar) on the upper right corner of your screen, choose Go Applications.
    3. Click the QuickBooks icon and drag/move it to the Trash.
  2. Reinstall the latest version.
    1. Go to QuickBooks Product Updates.
    2. Click [Change] to select your QuickBooks Desktop version.
    3. Click the Download button to download the installer file to your computer.
    4. Double-click the downloaded .dmg file.
    5. Drag the QuickBooks Desktop icon to the Applications folder to install.

For detailed steps, check out this recommended article: Update QuickBooks Mac Desktop.

 

Also, you may find these articles helpful:

 

If you'd like to go through this over the phone, you can call our dedicated team who will be happy to assist you. Our contact details can be found here along with our opening hours:

 

  1. Go to: https://help.quickbooks.intuit.com/en_US/contact.
  2. Choose your QuickBooks Product.
  3. Select your QuickBooks version.
  4. On the Contact Us page, click a topic.
  5. Click on the Get Phone Number button to see the support number.

Should you need further assistance, please let me know. I'll be here to help you out.

View solution in original post

2 Comments
Highlighted
Moderator

Chart of Accounts

Hey there, JasonS.

I'd be glad to help you show the company name at the top of the chart of accounts in QuickBooks for Mac 2019.

 

It's important to make sure QuickBooks is up to date on the latest release to take advantage of updates and bug fixes. You may want to run the updates again.

 

Here's how:

 

  1. Uninstall QuickBooks for Mac.
    1. Close QuickBooks.
    2. From the Finder menu (search bar) on the upper right corner of your screen, choose Go Applications.
    3. Click the QuickBooks icon and drag/move it to the Trash.
  2. Reinstall the latest version.
    1. Go to QuickBooks Product Updates.
    2. Click [Change] to select your QuickBooks Desktop version.
    3. Click the Download button to download the installer file to your computer.
    4. Double-click the downloaded .dmg file.
    5. Drag the QuickBooks Desktop icon to the Applications folder to install.

For detailed steps, check out this recommended article: Update QuickBooks Mac Desktop.

 

Also, you may find these articles helpful:

 

If you'd like to go through this over the phone, you can call our dedicated team who will be happy to assist you. Our contact details can be found here along with our opening hours:

 

  1. Go to: https://help.quickbooks.intuit.com/en_US/contact.
  2. Choose your QuickBooks Product.
  3. Select your QuickBooks version.
  4. On the Contact Us page, click a topic.
  5. Click on the Get Phone Number button to see the support number.

Should you need further assistance, please let me know. I'll be here to help you out.

View solution in original post

Highlighted
Level 8

Chart of Accounts

When we added tabbing support for windows the name of the chart of accounts switched from the title bar of the window to the tab area just below it.  So either look at the tab area, or you can try turning tabbing off via QuickBooks->Preferences and clicking on Tabs, or alternatively if you have the toolbar set to horizontal the company name appears in the title bar of the toolbar.  

 

You can set the toolbar to horizontal in QuickBooks->Preferences under the toolbar section.

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