Created with Sketch.Learn about PPP and Loan Forgiveness, stay informed with the latest changes.
Created with Sketch.Questions about how to close your books for 2020? Visit our Year End Resources page.
Created with Sketch.New to QuickBooks or using a new product? Visit our Get Started resource page to help you get going.
Created with Sketch.Need to make changes to your account? Visit the Account Manager Portal.
cancel
Showing results for 
Search instead for 
Did you mean: 
Level 2

Clicking Customize on Company Toolbar causes crash

When I click "Customize" on the company toolbar QuickBooks immediately closes all windows and starts Crash Catcher.

Solved
Best answer April 22, 2020

Best Answers
QuickBooks Team

Clicking Customize on Company Toolbar causes crash

Good day, @PaulCyberEngel.

 

The reason why you're encountering this error, it might be because your QuickBooks needs to be updated and it might be that you're encountering a data issue.

 

You can refer to this article on how to Troubleshoot Crash Catcher: Troubleshoot Crash Catcher.

 

Consider contacting our phone support, you can also check the support hours.

Comment your additional questions, I'll be glad to assist you further.

View solution in original post

1 Comment
QuickBooks Team

Clicking Customize on Company Toolbar causes crash

Good day, @PaulCyberEngel.

 

The reason why you're encountering this error, it might be because your QuickBooks needs to be updated and it might be that you're encountering a data issue.

 

You can refer to this article on how to Troubleshoot Crash Catcher: Troubleshoot Crash Catcher.

 

Consider contacting our phone support, you can also check the support hours.

Comment your additional questions, I'll be glad to assist you further.

View solution in original post

Need to get in touch?

Contact us