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PaulCyberEngel
Level 2

Clicking Customize on Company Toolbar causes crash

When I click "Customize" on the company toolbar QuickBooks immediately closes all windows and starts Crash Catcher.

Solved
Best answer April 22, 2020

Best Answers
Joseph_A
QuickBooks Team

Clicking Customize on Company Toolbar causes crash

Good day, @PaulCyberEngel.

 

The reason why you're encountering this error, it might be because your QuickBooks needs to be updated and it might be that you're encountering a data issue.

 

You can refer to this article on how to Troubleshoot Crash Catcher: Troubleshoot Crash Catcher.

 

Consider contacting our phone support, you can also check the support hours.

Comment your additional questions, I'll be glad to assist you further.

View solution in original post

1 Comment
Joseph_A
QuickBooks Team

Clicking Customize on Company Toolbar causes crash

Good day, @PaulCyberEngel.

 

The reason why you're encountering this error, it might be because your QuickBooks needs to be updated and it might be that you're encountering a data issue.

 

You can refer to this article on how to Troubleshoot Crash Catcher: Troubleshoot Crash Catcher.

 

Consider contacting our phone support, you can also check the support hours.

Comment your additional questions, I'll be glad to assist you further.

View solution in original post

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