Clients need to use the system bottom to make a payment The system does not access payments over $30,000. Please help

You have to contact the Merchant Service team to adjust your limit. For the time being, utilize MP to accept payment.

https:// melio.grsm.io/quickbooks

Hello there, nelly-pixmark-gm.

Let me share additional details about your clients who are not able to pay an amount that excess of $30,000.

We may have reached the processing limits, that's why the system won't let the payment go through if the amount is beyond the limits. 

If you want, I would recommend contacting our payment support to talk about increasing the limits on your account. They have the tools to access your account in a secure environment and look at the processing limit. That way, they'll be able to explain with you the payment scheme you have. 

To make sure our payments specialist will accommodate you on time, please consider getting in touch with them during these available hours:

• 6:00 AM-6:00 PM Monday-Friday
• 6:00 AM-3:00 PM Saturday

For additional information about receiving payments from customers, please feel free to read these handy articles:

• Fix Rejected ACH Payments or Fees in QuickBooks Payments.
• Get Paid Faster with Next-Day Deposits.

If you have other questions about QuickBooks payments, please don't hesitate to post again. I'm always free to assist you. Stay safe and be well!