Close/Delete/Deactivate my Intuit account.

Are you using QB Desktop? 

Why do you need to create a new Intuit account?

Or do you mean you need to create a new company file?

We appreciate your time with us, @iVidity. We want to make the process of closing, deleting, or deactivating your Intuit account as smooth and straightforward as possible. I am here to assist you at every step of the way.

Intuit provides options to deactivate or permanently delete accounts based on your preferences. Keep in mind that once an account is deleted, all associated data is permanently lost, and the user ID and password can no longer be used to sign in. To avoid losing important information, be sure to back up or download any critical data before proceeding with deletion.

Follow these steps to send a request to delete your data from your Intuit Account:

1. Sign in to the Intuit Account Manager.
2. Select Data Privacy.
3. Select Delete.
4. Select Make a Delete Request and follow the instructions. Choose the account and product data you would like to delete.

Once done, you can refer to this article to create a new account in QuickBooks Desktop: Create an Intuit Account.

Furthermore, visit this article if you want to download or permanently delete your Intuit Account and all of your data in Intuit: Access and manage your personal data from your Intuit Account.

If you have any specific questions about deleting your Intuit account, feel free to reach out. I'm here to help you. Thank you for being mindful of your digital accounts.

Hi Chrea,

I was using the desktop version.

I no longer need Quick Books and I am cleaning up my online footprint across the web.

Thank you for replying!

Hi EvethC,

Before posting to the Community, I completed steps 1-4.  I received and email stating there is another step I need to complete before my data can be deleted:

"Primary Contact cannot be deleted.Please update given contact as non primary and try again."

I am the only contact/user on the account. I don't want to add another user to be a Primary Contact because I want to delete the account.  I don't want any account to exist with Intuit.  I no longer have any use for the Quick Books software or any related products.

Thank you for replying!

I appreciate you taking the time to perform the steps provided by my colleague above, @iVidity.

Since you're still unable to delete/inactivate your account, I suggest connecting with our Live Support team. They have the tools to securely access your account, identify the root cause of this problem, and guide you through the steps to completely delete your Intuit account.

Here's how:

1. Open QuickBooks.
2. Go to Help, then select QuickBooks Help.
3. Select Contact Us.
4. Enter your issue.
5. Hit Continue.
6. Select to chat with us or Have us call you.

Kindly refer to the available hours for our Live Support team, so you can choose a convenient time to connect with them:

Plus (Mac, Pro, Premier)

• M-F 6 AM to 6 PM

Enterprise

• Any time, any day

For support for QuickBooks Pro and Premier, see Care Plans for QuickBooks Desktop.

Feel free to explore these resources for a better understanding of what happens when you delete your Intuit account:

• Delete your data from the Intuit Account Manager
• Intuit Privacy and Security

You are always welcome to return if you need additional help with deleting your Intuit account or other concerns related to QuickBooks. We're here to assist you at any time.