Connect with and learn from others in the QuickBooks Community.
Hello there, @Kimworking.
Good to see you here in QuickBooks Community. I'm here to help and guide you on how to change the default user mode in QuickBooks Desktop.
Are you trying to default your QuickBooks to Multi-user mode? If so, let me walk you through the steps:
If you need further assistance with the steps, I encourage you to contact our QuickBooks Desktop Technical Support Team. They have the tools to pull up your account and do a screen share.
Here's how to contact our phone support:
For future reference, you can check this article: Set up multi-user or network for QuickBooks Desktop.
This will get you on the right track. Don't hesitate to leave a comment if you have other concerns about Multi-user mode in QuickBooks. Have a good one.