You can post your questions here and I'll help you from there, inharmony3.
In the Community we're unable to directly connect you to our Chat Support Team. However, I can walk you through the steps from where you got cut off. You can reach out to them again to get connected with the live agent who assisted you.
It looks like you're in the middle of filling out your forms. I'm attaching a few articles here that can guide you through it: